Guarantee
ARE THERE GUARANTEES AND PURCHASE RETURNS?

Each bowl goes through many stages of control and accounting, that’s why in 99.9% of cases customers receive bowls without defect and bowls serve to their owners for a long time. If during transportation a bowl or other accessory breaks or receives irreparable defects, “KONG” is ready to promptly replace product at own expense.

We have convincing request to open parcel in department of transport company, and check the integrity of products upon receipt, before signing invoice. If you find any defect of our production presentation, please contact us and refuse to receive parcel. We always pack hookah bowls perfectly, insure parcels, that’s why cases of damage to production rarely happen.

You can always receive detailed consultation about presentation and quality of our products, just write on WhatsApp: +79223773111!